Terms of service
Terms and Conditions
OVERVIEW
Welcome to Lavendel! The terms “we,” “us,” and “our” refer to Lavendel. Lavendel operates this shop and website, including all associated information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Lavendel is powered by Shopify, which allows us to provide the Services to you.
The following terms, together with any policies referenced herein (these “Terms and Conditions” or “Terms”), describe your rights and obligations when using the Services.
Please read these Terms and Conditions carefully, as they contain important information about your legal rights and cover areas such as disclaimers of warranties and limitations of liability.
By visiting, interacting with, or using our Services, you agree to these Terms and Conditions and our Privacy Policy [LINK]. If you do not agree to these Terms or the Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online stores or purchasing products or services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent that all information you provide is accurate, current, and complete, and that you have all rights to provide such information.
You are solely responsible for the security of your account information and all activity in your account. You may not transfer, sell, assign, or license your account.
SECTION 2 – OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services. However, please note that colors or the appearance of products may vary depending on your device and settings.
We do not warrant that the appearance or quality of the products or services you purchase will meet your expectations or be identical to the representations in our online store.
All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time and to limit quantities.
SECTION 3 – ORDERS
By submitting an order, you are making an offer to purchase. Lavendel reserves the right to accept or reject orders at its sole discretion. An order is not considered accepted until Lavendel confirms its acceptance. Your payment must be received and processed before your order is accepted.
Please review your order carefully, as cancellations may not be possible after acceptance. Should your order be changed or rejected, we will notify you by email or phone.
Returns or exchanges are subject exclusively to our Refund Policy [LINK].
You represent that your purchases are for personal use and not for resale or export.
SECTION 4 – PRICING AND BILLING
Prices, discounts, and promotions are subject to change at any time without notice. The price is valid at the time of order and will be stated in your confirmation email. Unless otherwise specified, prices are exclusive of taxes, shipping, or customs fees.
Online prices may differ from in-store or third-party prices. Special promotions may be subject to separate terms and conditions.
You agree to always provide current and accurate payment information and to update it if there are any changes.
You warrant that (i) the credit card information you provide is accurate, (ii) you are authorized to use the card, and (iii) all applicable charges will be honored by your bank.
SECTION 5 – SHIPPING AND DELIVERY
We are not liable for shipping or delivery delays. All delivery times are estimates only. Title and risk pass to you upon delivery of the goods to the shipping carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content on the Services, including trademarks, text, images, graphics, videos, designs, and arrangements, are the property of My Store or its licensors and are protected by copyright.
You may use the Services solely for private, non-commercial purposes. Any unauthorized use is prohibited.
Lavendel, Shopify, and other brand names are registered trademarks of their respective owners.
SECTION 7 – OPTIONAL TOOLS
We may provide third-party tools, which are provided without warranties or control. Your use is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for their content or policies. Please carefully read the terms of these third parties before engaging in any transactions.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Lavendel is powered by Shopify, but all sales are made directly with My Store. Shopify is not responsible for transactions or damages related to purchases.
SECTION 10 – PRIVACY POLICY
All personal data collected through the Services are subject to our Privacy Policy [LINK] and Shopify's Privacy Policy. By using the Services, you agree to both policies.
SECTION 11 – FEEDBACK
By submitting feedback, you grant us an unlimited, worldwide license to use, reproduce, publish, and distribute it. You affirm that you own all rights to your feedback and do not infringe on any third-party rights.
SECTION 12 – ERRORS AND INACCURACIES
Occasionally, there may be typographical errors or inaccuracies on our pages. We reserve the right to correct these without prior notice or cancel orders.
SECTION 13 – PROHIBITED USAGE
You may use the Services only lawfully. Any use for fraudulent, abusive, harmful, or illegal purposes is prohibited. We reserve the right to suspend or delete accounts for violations.
SECTION 14 – TERMINATION
We may terminate your account or access to the Services at any time without notice. Certain clauses, such as disclaimers of liability, will remain valid.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services are provided "as is" and "as available" without any warranties. We assume no liability for inaccuracies or interruptions.
SECTION 16 – LIMITATION OF LIABILITY
To the extent permitted by law, neither Lavendel nor Shopify or their affiliates shall be liable for direct, indirect, or consequential damages, including lost profits or data loss.
SECTION 17 – INDEMNIFICATION
You agree to indemnify My Store, Shopify, and affiliated parties from any third-party claims arising from your use of the Services or a breach of these Terms.
SECTION 18 – SEVERABILITY
Should any provision of these Terms be invalid, the remainder shall remain valid.
SECTION 19 – WAIVER AND ENTIRE AGREEMENT
Failure to enforce any provision shall not constitute a waiver. These Terms constitute the entire agreement between you and us.
SECTION 20 – ASSIGNMENT
You may not assign this agreement without our written consent. We may transfer or assign it at any time.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of the country or state where My Store is headquartered.
SECTION 22 – HEADINGS
Headings are for convenience only and have no legal meaning.
SECTION 23 – CHANGES TO TERMS
You can review the current version of these Terms at any time on this page. We reserve the right to change them at any time. Your continued use after changes signifies your agreement.
SECTION 24 – CONTACT INFORMATION
Questions about the Terms and Conditions should be sent to:
📧 help.lavendel@gmail.com